Frequently Asked Questions
Everything you need to know about your Club L London order.
How long does shipping take and how much does it cost?
We offer various shipping options including Standard and Next Day Delivery. Shipping times and costs vary depending on your location and the service selected at checkout. You will receive a tracking link via email once your order has dispatched.
What is your return policy?
We accept returns within 14 days of delivery, provided the items are unworn, have all tags attached, and are in their original packaging. Please note that certain items like earrings or bodysuits may be non-returnable for hygiene reasons.
How do I know which size to order?
To find your perfect fit, please refer to our comprehensive Size Guide located on each product page. Our garments are designed to be true to size, but we recommend checking specific measurements for our bodycon and bandage collections.
Can I amend or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we are generally unable to cancel or make changes once an order is confirmed. Please double-check your shipping address and item selection before completing your purchase.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options such as Klarna, Clearpay, and PayPal for your convenience.
Do you offer international shipping?
Yes, Club L London ships worldwide! International delivery times vary by destination. Please be aware that international orders may be subject to local import duties and taxes which are the responsibility of the customer.