Returns & Exchanges
At Club L London, we want you to feel confident in your purchase, which is why we offer a 14-day return window for all items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like earrings and swimwear with broken seals cannot be returned.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undisturbed.
Ship the Parcel
Generate your prepaid return label through the portal, attach it to your package, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing